There are cases where you won’t get citrix toolbar when connecting to the VD’s. I beleive it’s hidden by default from WI5.2. Below are the config to show/hide it,
WebInterface(WI)5.1:
- Edit “default.ica” file in “\inetpub\wwwroot\siteXX\conf” directory.
- Under [Application] section, add ConnectionBar=0
WebInterface(WI)5.2 & above:
- Edit “webinterface.conf” file in “\inetpub\wwwroot\siteXX\conf” directory.
- Parameter is “ShowDesktopViewer=on|off”
These settings should be defined every site.
Hope this helps!