OS crashed in our primary xenapp server hosting DB and had no backup to restore. Servers in farm were using LHC and continue to function.So we planned to have a isolated DB server, create a new farm & move the servers to the new farm.

  • Created a new farm.
  • Joined 2nd server to the new farm, got it successfully added.
  • After reboot, IMA server failed to start & MFCOM service hung at starting state.
  • Tried multiple troubleshooting including recreating LHC,rade based on the article http://support.citrix.com/article/CTX127922
  • Also checked on IPSEC service based on below article http://support.citrix.com/article/CTX127924
  • Confirmed hotfix level across the servers are same.
  • Still IMA & MFCOM wouldn’t start.
  • Found it’s a bug, DB settings are not getting properly updated in registry

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix\IMA\Database Settings 

  • DB IP was not getting updated in the string “InitialDatabaseServerName”
  • These settings also can be checked using gpedit.msc > computer configuration > citrix policies > Settings > Server Settings > Database Settings

I had a hard time finding this fix, Hope this helps. 🙂

  • Gajaraja Krishnan

    no i didn’t work for me i have updated the hotfix rollup I after that i could not make the server complete the discovery process MFCOM services only hangs no problem with the IMA Service

    • Rajeev

      Hi, Were you able to find any event logs related to MFCOM service. In my experience when i have issues with MFCOM, IMA also wont start. Is it not happening?

  • Myki von Ferro

    OH MY GOD!!! YOU SAVED ME! 2 DAYS ON THIS AFTER CHANGING A DB AND PREPPING SERVERS FOR CLONING! CAPS SHOW MY APPRECIATION! AAAAAAAH!

    • Rajeev

      Happy it helped Myki 🙂

  • meltmanti

    Thank you! You solved my problem with a DB change as well! Thank you thank you!

    • Rajeev

      Thanks Guys. Happy it helped. 🙂

  • Mike Geubel

    I received this error, and nothing as above and other forums solved my issue. I found the solution as below:
    Error: The Citrix Independent Management Architecture service
    terminated with service-specific error %%-2147483601. And also Citrix MFCom service was in starting mode.

    à NTFS permissions on file C:WindowsSysWOW64mscoree.dll reset to default: SYSTEM,
    Administrators, Users: Read and Read & Execute

    NT ServiceTrustedInstaller: Full Control

    • Rajeev

      Thanks Mike. It’ll certainly help fellow administrators.

  • Pingback: Citrix Management Architecture – 2147483601 | Easy Architecture Fan()

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