Workplace self-service revolution is centered on customer experience

The belief that most organizations start their self-service journey with is; deploying huge enterprise systems will work because employees will log into systems to have their requests served. Interestingly, a Forbes article quoted industry analysts on …

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Discovery Phase for Agile product teams

Product development best practices – The Agile way

Introduction Agile based product delivery is the buzz-word that every product organization wants to follow. The key reason being quicker turnaround on time-to-market. This includes feature roll-out, incorporating customer feedback …

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